Lead, Inspire, and Drive Team Success

Why Choose This Apprenticeship?

Develop the leadership skills to manage people, projects, and processes effectively. As a Team Leader, you’ll take charge of day-to-day operations, motivate teams, and contribute to achieving business goals. This apprenticeship is perfect for first-line managers who want to strengthen their leadership, decision-making, and strategic thinking skills.

In the fire and security sector, team leaders play a critical role in coordinating field engineers, managing control rooms, overseeing service teams, and leading projects that keep people and property safe.

This Apprenticeship is Ideal for Roles In:

👷 Fire & Security Installation & Service Teams
🚨 Monitoring & Alarm Receiving Centres
🛠️ Technical Support
📊 Project Coordination & Service Management
💼 Team Leaders in Sales, Customer Care, or Operations

What You’ll Learn:

• Lead, manage, and develop individuals and teams to meet business goals
• Plan, organise, and monitor workloads and resources effectively
• Apply key management theories to improve team performance
• Manage budgets, reduce costs, and drive operational efficiency
• Build strong internal and external relationships to enhance service delivery
• Lead projects and contribute to organisational initiatives
• Understand sustainability practices and how to reduce environmental impact

Training Structure:

The apprenticeship typically lasts just over 1 year, followed by an End-Point Assessment (EPA). Learning will be delivered via a blended model of online group sessions, self guided study and online 1:1 with the tutor.

Career Pathways:

On completion, apprentices can progress into roles such as:

• Operations Manager
• Project Manager
• Shift Duty Manager
• Operations Support Managers & Assistants
• Security Operations Supervisor
• Fire & Security Service Manager
• Business Development or Account Manager

End-Point Assessment (EPA):

To successfully complete the apprenticeship, apprentices will:

✅ Deliver a Presentation with Questions
✅ Participate in a Professional Discussion underpinned by a Portfolio of Evidence

Lead the way – step into a leadership role and make a real impact today!