Leading Teams, Driving Success

Why Choose This Apprenticeship?

Step into a leadership role with the Operations Manager Level 5 Apprenticeship – designed to prepare you for managing people, projects, and departments in any sector. Whether you’re working in the private, public, or voluntary sector, this programme will equip you with the skills to lead confidently, deliver results, and drive organisational performance.

📊 Operational & Departmental Management
👥 Leading & Motivating Teams
🚀 Strategic Planning & Project Delivery

What You’ll Learn:

• Lead and manage teams effectively to meet performance goals

• Plan and deliver operational projects aligned with organisational strategy

• Manage resources, budgets, and risks

• Develop people through coaching, mentoring, and effective performance management

• Build relationships with internal and external stakeholders

• Use data to inform decisions and drive efficiencies

• Apply legislation, regulations, and ethical practices across your area of responsibility

• Communicate with clarity and influence

• Inspire, empower, and support your teams

• Make informed decisions with confidence

• Resolve conflicts and solve problems effectively

• Promote inclusion, wellbeing, and sustainability

Training Structure:

This apprenticeship typically takes 24 months, followed by a 5-month End-Point Assessment (EPA) period. Apprentices benefit from a blend of on-the-job learning and structured training sessions.

Career Pathways:

After completing the apprenticeship, you’ll be equipped to move into roles such as:

• Operations Manager

• Department Manager

• Area Manager

• General Manager

• Regional Manager

• Specialist Manager

What You Gain After Completion:

• Level 5 Operations Manager Apprenticeship Qualification

• Recognition as a Member of the Chartered Management Institute (CMI)

• Opportunity to apply for Chartered Manager (CMgr) status

• Eligibility to become a Member of the Institute of Leadership

• Enhanced CV and leadership credentials

End-Point Assessment (EPA):

To complete your apprenticeship, you will:

✅ Deliver a Project with Report and Presentation
✅ Complete a Professional Discussion underpinned by a Portfolio of Evidence

The demand for strong, people-focused managers is growing across every industry. Step up, lead with confidence, and make your mark – your journey starts here.